All Systems Operational
Online Components Operational
Document Preview / Search   ? Operational
SmartVault Portal   ? Operational
Email Notifications   ? Operational
SmartVault Dashboard   ? Operational
Desktop Client Components Operational
File Upload or Download   ? Operational
SmartVault Inbox   ? Operational
SmartVault Connected Desktop   ? Operational
Auto-Refresh   ? Operational
SmartVault Drive   ? Operational
Third Party Service Operational
Bill.com   ? Operational
Lacerte/ProSeries Integration   ? Operational
QuickBooks Toolbar   ? Operational
Third Party Toolbars   ? Operational
RightSignature   ? Operational
Support Operational
LiveChat Support   ? Operational
Phone Support   ? Operational
Support Portal   ? Operational
SmartVault Website   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 18, 2018

No incidents reported today.

Jan 17, 2018

No incidents reported.

Jan 16, 2018

No incidents reported.

Jan 15, 2018

No incidents reported.

Jan 14, 2018

No incidents reported.

Jan 13, 2018

No incidents reported.

Jan 12, 2018

No incidents reported.

Jan 11, 2018

No incidents reported.

Jan 10, 2018
Resolved - The SmartVault Portal service is back online and fully operational. We sincerely apologize to all of our customers impacted by this intermittent disruption.
Jan 10, 13:53 CST
Investigating - The SmartVault Portal service is experiencing intermittent service interruptions. Customers may experience slow load times. We are working diligently to resolve this disruption in service, and we apologize to those customers that are currently impacted. We will provide an update once available.
Jan 10, 13:38 CST
Jan 9, 2018

No incidents reported.

Jan 8, 2018

No incidents reported.

Jan 7, 2018

No incidents reported.

Jan 6, 2018
Resolved - The SmartVault upload service is back online and fully operational. We sincerely apologize to all of our customers impacted by this intermittent disruption.
Jan 6, 10:45 CST
Investigating - The SmartVault Upload service is experiencing intermittent service interruptions. We are working diligently to resolve this disruption in service, and we apologize to those customers that are currently impacted. We will provide an update once available.
Jan 6, 09:47 CST
Jan 5, 2018

No incidents reported.

Jan 4, 2018

No incidents reported.