Identified - Our engineering team has been able to diagnose the issue that caused the intermittent disruption. Dev Ops is working to restore functionality to those customers affected.
Oct 17, 16:00 CST
Investigating - The SmartVault Search service is experiencing intermittent service interruptions for some user accounts. We are working diligently to resolve this disruption in service, and we apologize to those customers that are currently impacted. We will provide an update within the next 24 hours.
Aug 16, 21:39 CST
Corporate Website Operational
Phone Support Operational
SmartVault Services Operational
Applying Templates Operational
Content Preview Operational
DMS Migration Operational
File Upload or Download Operational
iOS Application Operational
Product Email Operational
REST API Operational
Search Operational
Sharing Operational
SmartVault Dashboard Operational
SmartVault Portal Operational
Upload/Download Notifications Operational
WebDAV Operational
Windows Desktop Operational
Support Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 26, 2017

No incidents reported today.

Feb 25, 2017

No incidents reported.

Feb 24, 2017

No incidents reported.

Feb 23, 2017

No incidents reported.

Feb 22, 2017

No incidents reported.

Feb 21, 2017

No incidents reported.

Feb 20, 2017

No incidents reported.

Feb 19, 2017

No incidents reported.

Feb 18, 2017

No incidents reported.

Feb 17, 2017

No incidents reported.

Feb 16, 2017

No incidents reported.

Feb 15, 2017

No incidents reported.

Feb 14, 2017

No incidents reported.

Feb 13, 2017

No incidents reported.

Feb 12, 2017

No incidents reported.