The SmartVault Portal service is offline
Incident Report for SmartVault
Resolved
The SmartVault Portal service is back online and fully operational. We sincerely apologize to all of our customers impacted by this service disruption.
Posted Sep 22, 2016 - 09:20 CDT
Identified
Our engineering team has been able to diagnose the issue that has caused the system outage, and is working now to restore the SmartVault Portal service.
Posted Sep 22, 2016 - 09:10 CDT
Investigating
The SmartVault Portal service is offline. We are working diligently to resolve this disruption in service, and we apologize to those customers that are currently impacted. We will provide an update in 15 minutes.”
Posted Sep 22, 2016 - 08:56 CDT
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To report any ongoing issues with the SmartVault service that are not currently listed, please create a ticket.