SmartVault has completed the planned maintenance updates and access is restored for customers. Over the next few hours, some customers may experience some degradation of service, but we anticipate these issues to be resolved by end of day Saturday. Thank you for your patience as we work to strengthen the performance of SmartVault for all customers.
Posted Jan 26, 2019 - 12:22 CST
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 26, 2019 - 00:01 CST
We are performing scheduled maintenance Saturday January 26th through Sunday January 27th. SmartVault services will be intermittently unavailable during this planned maintenance window.
Posted Jan 23, 2019 - 11:55 CST
This scheduled maintenance affected: Third Party Service (Bill.com, Lacerte/ProSeries Integration, QuickBooks Toolbar, Third Party Toolbars, RightSignature, DocuSign, 2 Factor Authentication), Desktop Client Components (File Upload or Download, SmartVault Inbox, SmartVault Connected Desktop, Auto-Refresh, SmartVault Drive), Support (LiveChat Support, Phone Support, Support Portal, SmartVault Website), and Online Components (Document Preview / Search, SmartVault Portal, Email Notifications, SmartVault Dashboard).