Automatic Upload/Download notifications are not being sent.

Incident Report for SmartVault

Resolved

The SmartVault upload/download notification service is back online and fully operational. We sincerely apologize to all of our customers impacted by this intermittent disruption.
Posted Sep 14, 2017 - 11:14 CDT

Update

The SmartVault upload/download notification service continues to experience intermittent service disruption. We are working diligently to resolve this disruption in service, and we apologize to those customers that are currently impacted. We will provide an update tomorrow at 10:00 AM.
Posted Sep 13, 2017 - 19:00 CDT

Investigating

The SmartVault upload/download notification service is experiencing intermittent service interruptions. We are working diligently to resolve this disruption in service, and we apologize to those customers that are currently impacted. Password reset, activation and manual upload notifications are still functional. We will provide an update on the hour.
Posted Sep 13, 2017 - 15:09 CDT