Slow file uploads

Incident Report for SmartVault

Resolved

This incident has been resolved.

Posted Sep 05, 2017 - 16:21 CDT

Identified

The SmartVault file upload service continues to experience intermittent service disruption for some customers. We have identified the issue and are working to resolve this disruption in service, and we apologize to those customers that are currently impacted. We will provide an update in 4 hours.

Posted Sep 05, 2017 - 16:11 CDT

Investigating

We are currently investigating this issue.

Posted Sep 05, 2017 - 15:26 CDT