The SmartVault Search service is back online and fully operational. We sincerely apologize to all of our customers impacted by this intermittent disruption. If you are still having search issues, please contact customer support.
Posted May 22, 2017 - 11:16 CDT
Update
The SmartVault Search service is experiencing intermittent service interruptions. Customers may experience search failure during the next 24 hours as engineering works to resolve the issue this weekend. We anticipate the service to be fully restored by Monday, May 22nd. We apologize to those customers that are currently impacted.
Posted May 19, 2017 - 11:27 CDT
Identified
The SmartVault Search service is experiencing intermittent service interruptions for some customers. Our engineers have identified the root cause of this issue. Some customers may experience search failure during the next 24 hours as engineering works to resolve the issue. We apologize to those customers that are currently impacted. We will provide an update in 24 hours.